Shipping policy
Shipping Zone
We currently only ship within the contiguous United States. At this time, we are unable to ship to P.O. boxes, APO/FPO addresses, and international addresses.
Shipping Carriers
We use reliable courier to deliver our products to your door. Please ensure you input the correct address when completing your order to avoid delays.
Shipping Costs
Orders over $79: FREE shipping.
Orders under $79: Flat shipping fee of $7.50.
Sales Tax
Your order may be subject to sales taxes based on your local regulations. These charges are determined by your local tax authority and are your responsibility.
Shipment Processing
Orders are processed, verified, quality checked, and packaged within 1-3 business days.
During high order volumes, shipments may be delayed by a few days. Please allow additional transit time for delivery.
Significant delays will be communicated via email.
Holiday Shipping
Shipping companies experience high volumes during holidays, leading to potential delays. We will notify you via email if there are significant delays in your shipment.
Delivery Time
Orders are typically delivered within 3-5 business days from our warehouse, depending on your location.
Order Tracking
You will receive an email with tracking information once your order is shipped.
You can also track your order in your account under Order History.
Tracking information may take up to 24 hours to update.
Questions and Assistance
If you have any questions or concerns about your order, please contact us at Customer@Pawssionclub.com. Thank you for shopping with Pawssionclub.com!
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